For Aussie tradies · quotes + invoices
Quotes gone quiet? Invoices sitting unpaid? We send polite follow-ups to your customers, in your business name, using wording you sign off. Replies come straight back to you. You stay on the tools.
Day 2 after the quote
Chasing stops. Dave gets an alert.
Alert to Dave
Sarah replied YES on the switchboard quote. Give her a ring to book.
Quote status example
Australian-run, ABN-registered business
Nothing goes out until you say OK
Pay nothing until the first result
7 days' notice to cancel. No lock-in
01 / How it works
Three steps. About 15 minutes of your time to get going.
An export from Tradify, ServiceM8, Xero or MYOB, a spreadsheet, or just a photo of your quote book. Once a week is plenty. No passwords needed.
We set up the messages in your voice. You tick them off once. Nothing goes out until you say OK, and in week one you OK each day's batch with a one-word text.
Follow-ups go out in your business name. When someone says YES or asks a question, you get a text straight away to book it in. Weekly wrap-up on your phone.
Already on ServiceM8 or Tradify? Keep it. We run it for you: send us your weekly export and we do the chasing, watch the replies and tell you who's ready to book. No new app, and no logins needed.
02 / The chase
Short, polite, on a schedule. And it stops the moment they reply.
"Did the quote come through OK? Any questions?"
"If price or timing is the sticking point, let me know."
Last check-in, then it stops. No pestering.
Stops the moment they reply, say yes, say no, or text STOP. We never haggle on price. That's your call.
Friendly heads-up
Polite reminders, with a payment-plan offer
Only with your separate OK on that invoice
Customers pay you directly. We're not debt collectors: no threats, no fees on your customers, and texts only go out 8am–6pm weekdays.
Sparkies, this one's for you
From 1 January 2027, all existing Queensland homes, townhouses and units need interconnected photoelectric smoke alarms (when one goes off, they all go off). That's a lot of quotes going out. While you're up in roof spaces, we follow up the smoke alarm quotes you haven't had time to chase.
Source: Queensland Government, qld.gov.au/emergency/safety/fire/smoke-alarms (page last updated 15 Oct 2025, checked 19 Oct 2026). We only message customers who asked you for a smoke alarm quote, we state the law as written, and we never make up fines or scare tactics.
03 / Pricing
Free for 14 days. After that you only pay once we've landed you a paid invoice or a won job, and if nothing lands within 30 days, you owe nothing.
Start small
A$99/month, price includes any GST
For a quieter month or just getting going
A$149/month, price includes any GST
For a busy one-person outfit
Best for small crews
A$199/month, price includes any GST
For a small crew with a steady flow of quotes
A$250/month, price includes any GST
For multiple crews or trades
Prices in AUD. Price includes any GST, all texts included. No lock-in contracts, 7 days' notice to cancel.
04 / The deal
How paying works
We chase your current list of quotes and invoices. No card, no payment details.
Your first paid month starts once we've landed you a paid invoice or a won job from one of our chases. You confirm it first.
If there's no result within 30 days of your trial ending, walk away. Nothing to pay.
05 / Straight answers
Plain answers, no fine print games.
Something else? Email hello@overtheline.com.au.
Quote follow-ups stop after three messages. Anyone who replies STOP is taken off the same day. Invoice reminders follow the ACCC and ASIC debt collection guideline: polite, at reasonable hours, and well under the contact limits. You approve every word first.
No. A weekly export or a photo of your list is enough to start. If you want it hands-off later, we use read-only access where your software allows it.
No. We send friendly reminders from your business, in your name. We don't collect money, charge your customers fees, or take legal action. If an invoice is still unpaid after the last reminder, it comes back to you to decide.
Your business. Customers see your name and your contact details, not ours. Replies come back to you.
Keep it. We run it for you. Send us your weekly export and we keep the list straight, watch the replies, chase the stragglers and tell you who's ready to book. We're not plugged into your app, so nothing changes in it. If its built-in reminders already do the job for you, you might not need us.
Materials gone up, a variation, a deposit paid? Text or email us the new amount, or forward the updated quote or invoice. We pause chasing that customer straight away and text you back the new total and balance to check. We only restart once you reply OK. Deposits and part-payments come off, so customers are only reminded about the balance you've confirmed. If the customer disputes the change, we stop and hand it back to you. Your weekly list is the backstop: if it doesn't match our records, we check with you before anything goes out.
Used only to send your messages. Stored securely. Never sold, never shared, never used for anyone else. Deleted within 30 days if you leave, or sooner if you ask.
No, and anyone who promises that is dreaming. What we do promise is that your quotes and invoices actually get followed up, and that you'll see exactly what happened after 14 days so you can decide if it's worth it.
Your free trial runs 14 days. A result means the first paid invoice or accepted quote (a won job) that came from one of our chases. Your first paid month only starts after that result, and you confirm it before you're charged. If there's no result within 30 days of your trial ending, you walk away and owe nothing. You'll see every result in your weekly wrap-up.
Text PAUSE to stop sending straight away, or PAUSE and a customer's name to stop just them. To cancel your plan, give us 7 days' notice. No lock-in contracts.
We use an AI assistant to keep track of everything and draft messages, but you approve the wording and a person checks it. Nothing goes out that you haven't OK'd.
06 / Your turn
Put your hand up in about a minute. Four quick questions, no card, no catch.
Your number and your customers' numbers are only used to send your chase texts. Nothing else. We never sell or share it. Want your details deleted? Just ask. If you leave, we delete them within 30 days anyway. Privacy
We'll call you at the time you picked, within 1 business day.
